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System Requirements

These specifications are current as of January 2019.

The specifications listed below are to be used as a guideline only. An individual's requirements can vary and a consultation will occur prior to any installations.

If there are any doubts or concerns with regards to the ability of your current hardware and software systems then we would be pleased to provide any necessary advice and answer any technical questions you may have.

Server Requirements

Minimum Requirements

  • Windows® Server 2008 or higher
  • Microsoft® SQL Server 2012 Standard or higher
  • Microsoft® Office Professional 2007 or higher 32bit (Version to match connected PC's)
  • Suitable Anti-Virus Software
  • Minimum Xeon processor 2.4 GHz or equivalent
  • Minimum 16Gb of RAM
  • Minimum 100Gb hard disk
  • Suitable back up device and software
  • A gigabit connection to a network switch/router
  • Appropriate number of server client licences
  • A suitable uninterrupted power supply (UPS)

Recommended Requirements

  • Windows® Server 2012 R2 or higher
  • Microsoft® SQL Server 2014 Standard or higher
  • Microsoft® Office Professional 2013 or higher 32-Bit (Version to match connected PC's)
  • 3.1GHz (64-bit processor) or faster multi-core
  • Minimum 32Gb of RAM or higher
  • Minimum 160Gb SSD hard disk or higher

AppSoft™ software uses a server based Microsoft® SQL database system. It is essential that a central server is used. This type of network will require to be configured correctly and to be maintained by a qualified system administrator.

A dedicated server is required to run AppSoft™ software. A Desktop PC can be used to act as dedicated server where less than 5 users are required but is not recommended.

As the software will operate on the server, there is comparatively light network traffic, however we would recommend a similar specification for a desktop computer as above.

It is necessary that this server is kept as a dedicated machine and not used for other day to day work.

This computer should be located in a secure place with adequate ventilation and cooling as it will need to be switched on continuously.

Client PC Requirements

Minimum Requirements

  • Windows® Vista, Windows® 7, Windows® 8 or Windows® 8.1 with the latest service packs from Microsoft®
  • Microsoft® Office Professional 2007 or higher 32 bit with the latest service packs
  • Minimum Pentium i5 processor 2.5Ghz or equivalent
  • Minimum 8Gb of RAM
  • Minimum 15Gb of free hard disk space
  • 17" monitor with a minimum screen resolution of 1024*768 pixels
  • Gigabit wired connection to the computer/server running the software
  • Keyboard and Mouse or equivalent
  • It is mandatory that all desktop PC's connected to the computer/server running the software operate the same versions of Windows® and Microsoft® Office

Recommended Requirements

  • Windows® 10 with the latest service packs from Microsoft®
  • Microsoft® Office Professional 2016 or higher 32-Bit with the latest service packs
  • 16Gb of RAM or higher
  • 20Gb of free hard disk space
  • Gigabit wired connection to the computer/server running the software


Server Requirements

  • Windows® Server 2008 or higher (including IIS)
  • Microsoft® SQL Server 2012 or higher (Express not recommended)
  • Microsoft® .NET Frameword 4.7.2 or higher
  • Visual Studio 2017 or higher
  • 3.1 GHz (64-bit processor) or faster multi-core
  • Minimum 16Gb of RAM (We recommend Microsoft® Exchange should be installed on a separate server)
  • 160Gb hard disk or higher
  • Suitable back up device and software
  • A Gigabit connection to a network switch/router
  • Appropriate number of server client licences
  • A registered domain (DNS) for external access
  • A security certificate (TLS) bound to the matching domain name
  • 2Mb upload speed
  • A static IP address

Device Requirements

  • Wi-Fi 802.11 g/n 2.4G+
  • 3G/4G *A fast network connection is essential for efficient use
  • 1.2GHz Processor or higher
  • Gigabit Wired connection to the computer/server running the software
  • 1300 x 700 Screen Resolution or higher
  • Latest Version of Mozilla Firefox, Google Chrome or Internet Explorer/Edge

Network Requirements

The use of intelligent gigabit switches on the network is highly recommended. It is highly recommended that the entire system be on a domain due to user authentication requirements.

Networks connecting servers and desktop computers provide the vital backbone for correct data transfer and system operation.

It is paramount that your network is set up and configured correctly in order to ensure the software can run at full efficiency.

It is also vital that we have access to and the full co-operation of your network administrator, either internal or external, to set up the necessary links between any systems and devices as required.

It is a primary expectation that the network will be protected by suitable firewalls and virus detection and defence system and that these are updated daily.

It is also important that any planned changes or upgrades to your network, network operating system and or linking programs are notified to us in advance of any changes being made.

Remote Access Requirements

Terminal Server Network

If you require remote users to log into the central system then a separate dedicated server will be required. This will run Windows® Terminal services or Citrix and may be configured to hold the main system data as well. Terminal services use the server to run separate user desktop sessions.

Remote Support

Help desk, remote support and training can only be provided if we have a direct connection to your server and selected PC's. Our recommendation is that Ultra VNC, Windows Remote Desktop or LogMeIn communication software is loaded and set up to provide this facility. It is also necessary that routers and firewalls are configured to allow such communication access.

Peripheral Requirements

There are a number of peripheral devices which you may wish to attach to your system, for which there is a wide range from which to choose. From our own experience, we can make the following suggestions:

General Printing

For general system printing, we would strongly recommend using a Desk Jet or Laser type printer. This type of printer offers the highest print quality and has is far less likely to give rise to any of the report formatting issues that can arise from using a dot matrix printer in a Windows® environment.

Bar Code Label Printing

If you want to print labels for your stock, you should consider using a dedicated thermal or thermal transfer label printer. Again, there are a wide range to choose from - we can advise as required.

Bar Code Readers

If you are using bar code readers, it is important that the appropriate types are chosen to match the application requirements. We can advise on suitable products for both fixed and remote hand held scanning.

Keyboards (Credit card sales)

If you want to read in card details when entering a cash or counter sale, then any standard QWERTY keyboard with a built-in card swipe should work perfectly well (AppGMS™/AppSMS™ Only).

Other Links

If your system is to be set up to link to Sage accounts, then it will be necessary for your system administrator to install the appropriate version of Sage, with any updates, and also to set up the required ODBC links between network desktop PC's and your server.

For AppSoft™ software to post directly into your Sage accounts it will be necessary for you to provide a user in Sage with full access rights.

Browser Requirements

AppSoft™ web modules require suitable browser and screen settings to view the web pages correctly.


AppSoft™ only guarantee support for the web's most popular browsers Firefox, Google Chrome and Internet Explorer/Edge.

All our web modules are designed to be compatible with the latest browser version and its most concurrent predecessor.

Screen Resolution

Our web modules are designed to run optimally at a resolution of 1280x768 and above, with a minimum required resolution of 1024x768.

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