Fagan and Whalley Ltd’s commitment to customers and its emphasis on versatility and flexibility have seen the Lancashire Haulier come a long way since its creation 88 years ago.
So when it came to choosing a software system to ensure the upkeep of its 500+ fleet, the company wanted to make sure the one they chose would help maintain its progression. With a site in Padiham, near Burnley, and another in Coventry, Fagan and Whalley Ltd needed a system that would give a detailed overview of every aspect of its operation.
Sam Fagan said: "We have a large fleet of vehicles over two sites with dedicated workshops at each location, so we knew we needed a system that would allow us to run our depots to their full potential. Our business is continuously evolving, and the information we needed wasn’t available from our current system – we had to have a system in place that would give us so much more."
After looking at the available options, Fagan and Whalley Ltd chose Accelerator. There were a number of reasons for the choice.
Sam added: "We needed a system that was simple to use and was designed around us. Accelerator was configured to exactly what we needed to do. A lot of systems are set up to only do certain things and they do not offer any flexibility but Accelerator can be set up to meet the exact needs of the user."
"It gives us great visibility in terms of being able to see all aspects of a particular vehicle or piece of equipment and the management information that it produces is comprehensive. Putting it simply, Accelerator can be made to fit the way you work."
For Fagan and Whalley Ltd’s Padiham Workshop Manager Adam Burgess, Accelerator is a vital tool for looking at all aspects of the way work is carried out.
He said: "It brings everything together and gives us the chance to look at all aspects of what we do. Things such as labour costs, tyre management, running costs and job histories can all be called up and examined. It helps us see where we are spending money and what we could do to increase efficiency."
"The good thing about Accelerator is that it isn’t just a system that can work for only one type of business. It can be set up to suit your business so it meets all your needs."
"Our Accelerator is set up to cover all aspects of work at both our sites. It gives us detailed information on everything we do and allows us to examine all aspects of our work we do. It makes us more cost effective and we know that as the company continues to grow and develop, Accelerator will be able to adapt to that change and help us meet our challenges."