Aftercare at AppSoft
Once you have purchased software from AppSoft you become part of our team.
We provide full training and AppSoft™ software support both on site and by remote access. So that anytime you have any issue you just contact us and the team here will help you with your enquiry. All issues are dealt with by a real person from our UK office.
Many of our customers have been with us for several years and we enjoy professional and supportive working relationships with them.
Meet our aftercare support team
Oliver Taylor
I'm Oliver Taylor, leading support coordinator for AppGMS.
How long have you worked at AppSoft?
I've worked for AppSoft since 2008 and have been leading the AppGMS support and development team since 2010.
How do you like to spend your free time?
My free time is mainly spent mountain biking and walking. I also enjoy watching films.
Do you have any hobbies?
Cycling and Skiing are my main hobbies. I spend a few weeks a year in the French Alps either riding my mountain bike or skiing.
Have you ever won any competitions?
I won £300 worth of bicycle accessories from Leisure Lakes Cycles.
Julie Watson
Hi I'm Julie, I'm in the customer support team here at AppSoft; I also oversee new installations of our Accelerator software.
How long have you worked at AppSoft?
I've worked at AppSoft for over 17 years during this time I have gained much experience of our customers and their software needs. I'm always happy to help with customer queries big or small and enjoy my work.
How do you like to spend your free time?
During my spare time I enjoy family life with my partner Dean and our four children. Our house is very busy and lots of fun.
Jenny Blincoe
I work in the AppSoft accounts department and also coordinate sales and marketing activities.
How long have you worked at AppSoft?
I started working for AppSoft in 2008 and I'm still happy to be here.
How do you like to spend your free time?
Socializing with friends and family; going on holiday and family adventures.
Do you have any hobbies?
I have 2 boys who keep me busy with their hobbies.
Have you ever won any competitions?
Monte Carlo trip through a previous employment in Sales.
Ross Tomlinson
Hello, I'm Ross the newest addition to the AppSoft support team.
How long have you worked at AppSoft?
I joined AppSoft in 2014 and have a background in IT support.
How do you like to spend your free time?
Spending time with friends and family. Watching too much sport; mainly football. Computers (obviously!), gaming, music and technology.
Do you have any hobbies?
I enjoy playing football and walking, weather permitting!
Have you ever won any competitions?
Believe it or not I was a chess champion in primary school!
Lisa Lowe
My position at AppSoft is to introduce company products to new and existing customers. I have also begun training to become a first level support technician.
How long have you worked at AppSoft?
I joined AppSoft in 2014 and am keen to progress with the company..
How do you like to spend your free time?
In my free time I enjoy socialising or doing arts and crafts. Some of the things I have made include Light Shades, Dressing Gowns and a Dragon Costume complete with roaring flames.